Returns & Exchanges
At Tanielle Jai, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer returns or exchanges on unopened and unused products within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack the unused products in their original packaging to ensure they are not damaged during transit back to our studio.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing